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Right of revocation & revocation form

Cancellation policy & right of withdrawal

As a consumer (number 1.5.1 of our GTC), you have the right to revoke this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.
In order to exercise your right of withdrawal, you must send us:

Gollwitzer Schmuckfedern Nachfolger GmbH.
Apostelholzweg 5, 82205 Gilching, Germany
Tel.: 0049 - (0)8105 - 8276
Fax: 0049 - (0)8105 - 23373
Email: gollwitzer.gmbh@t-online.de

by means of a clear declaration (e.g. a letter sent by mail, fax or e-mail) about your decision to revoke this contract. You can use the attached model withdrawal form, which is not mandatory.

Cancellation form

If you make use of this option, we will immediately send you (e.g. by e-mail) a confirmation of receipt of such revocation. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract to

Gollwitzer Schmuckfedern Nachfolger GmbH
Retouren
Apostelholzweg 5
D-82205 Gilching

or to hand it over. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

Notice of non-existence of the right of withdrawal

The right of withdrawal does not exist for distance contracts 

for the delivery of goods which you have made as an entrepreneur (according to number 1.5.2 of our GTC).

for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, 

for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded,

for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery,

for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature,

for the delivery of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery,

for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts

for the delivery of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and the current value of which depends on fluctuations in the market over which the entrepreneur has no influence.

End of the declaration of withdrawal
 
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